Information we collect
- Contact details you submit when requesting an appointment or information — name, phone number, email address and the message you write
- Appointment details you provide in the Boulevard booking window, which opens on our site and is operated by Boulevard
- Standard technical data such as browser type, device and pages visited
- Information you give us in person or by phone in the course of scheduling and care
How we use information
We use it to respond to inquiries, schedule and manage appointments, provide care, meet legal and regulatory obligations, and improve this website. We do not sell personal information, and we do not use it for unrelated marketing by third parties.
Mobile information
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are never shared with any third party, except for the service providers required to deliver the messages you asked for.
Third-party services
Appointment scheduling is provided by Boulevard, financing applications are handled by CareCredit on its own systems, and certain treatments involve licensed medical providers who keep their own records. Information submitted to those services is governed by their own privacy practices. Website hosting and analytics providers may process technical data on our behalf.
Protected health information
Health information created or received in the course of care is handled in accordance with applicable law, including HIPAA where it applies. Please do not include detailed medical information in website forms or email.
Cookies and analytics
This site may use cookies and similar technologies for functionality and aggregate analytics. You can control cookies through your browser settings; blocking them may affect the booking window.
How long we keep information
Inquiry and appointment information is kept only as long as needed for the purpose it was collected, and patient records are retained for the period required by Texas law and professional recordkeeping rules.
Security
We use reasonable administrative and technical safeguards to protect the information we hold. No website or email transmission can be guaranteed completely secure, so please avoid sending sensitive details through web forms.
Children
This website is not directed to children under 13, and we do not knowingly collect their information through it. Treatment of a minor patient requires the consent of a parent or legal guardian.
Your choices
You may request access to, correction of, or deletion of personal information we hold, subject to legal and recordkeeping requirements. You may also ask to stop receiving calls, texts or email from us at any time. Contact us using the details below.
Changes to this policy
We may update this policy as our practices or the law change. The effective date below reflects the most recent revision.
Contact
Grace MedSpa and Body Solutions
3305 Northland Dr, Suite 500, Austin, TX 78731
(512) 229-9169 · frontdesk@gracemedspaaustin.com
Last updated: September 11, 2026